German companies are lagging behind in digitization. And even with the introduction of the Internet of Things (IoT) they are…
Wreckingball
Even Internet of Things projects are not free from failure. They are often highly complex, more than others they concern…
ChatBots are currently the new black in customer communication and in the effectiveness of the Digital Customer Journey. But what…
Here are some basics about Enterprise Integration Platform-as-a-Service (iPaaS) and its special features in the Internet of Things (IoT) environment.
More and more customers expect more and more personalized communication via messenger services and can be addressed faster and more…
Social media management has changed a lot in recent years. The subject of digital customer experience, i.e. the consistent brand…
The Industrial Internet of Things IIoT, i.e. the industrial use of the Internet of Things – often also referred to…
Voice User Interfaces (VUI) are a development that companies should urgently deal with today. “Alexa, ask Deutsche Bahn for a…